Like anyone who drives in Arizona, you're probably just as stumped as I am when you see a tiny chip in your windshield grow to a crack that wasn't there yesterday.
Windshields in this state are an unfortunate magnet for all kinds of debris. They can also fall victim to high summer temperatures and buckle under pressure changes from a weekend trip upstate. Depending on size and location, pesky cracks could earn you a $150 ticket if you were to be pulled over. Police in our state are trained to recognize windshield flaws that could potentially distort the driver's vision. According to Arizona's cracked windshield replacement law, federal requirements mandate drivers have clear vision.
Due to the high demand in our state and urgency to keep an intact windshield, auto glass shops have taken to wheels and can easily service you at your home or workplace with minimal disturbance to your routine. Truly a game-changer for windshield repair!
If avoiding fines, staying safe, and convenient repair aren't incentive enough for you to replace your windshield, I'm sure that an undisturbed view of our gorgeous sunrises and sunsets would be.
Replace or Repair?
The Dollar Bill Test (Cracks)
If you have a crack in your windshield, position a dollar bill along the length. Does the dollar cover the entire crack? If not, you'll be needing a full replacement.
The Quarter Test (Chips)
Got a chip? Grab a quarter from your center console. Place the quarter directly on top of the chip. If you can't cover it completely, the chip is bigger than the limit where a replacement becomes mandatory. Repairs will fall within the $60 to $125 range and depend entirely on the length and depth of the chip.
With or without insurance, we recommend planning ahead for vehicle service. It is imperative that the proper techniques and components specific to your vehicle are used, adhering to the high safety standards that only trained installation technicians follow.
For Drivers With Coverage
Windshield replacement is covered under the comprehensive portion of your insurance policy. Keep in mind that your insurance covers up to the policy's limits. For example: if you have a $500 deductible on your comprehensive plan and your claim costs $200 but you haven't paid toward your deductible that year, you'll be paying out of pocket in full. Once that deductible is met, per your plan's specifications, you won't be paying out of pocket.
Pro Tip: A general rule of thumb is that you'll be paying toward your deductible the first time you make a claim each new year.
For Drivers Without Coverage
Windshield replacement costs differ per location, the make and model of your vehicle, and the type of glass installed. Without coverage, you'll need to be cautious of bargain deals — they're usually performed by unaccredited installation technicians with low-quality glass, per AAA. To ensure a job is done right, look for a business that employs Auto Glass Safety Council (AGSC) certified technicians or Independent Glass Association (IGA) chains.
Locating Quality Auto Glass Repair in Arizona
Establishing a relationship with a trusted shop and technician is key to maintaining a healthy car, and that translates directly to windshields. Check AAA's directory for businesses that have met their high standards for safety and quality.
Windshield Replacement via Insurance
Step 1: Call Your Insurance Agent or Use the Online Portal
If you call your agent, be sure to clarify the exact type of coverage you have. Check to see if windshield replacement coverage is part of your comprehensive plan, and check for reduced deductible prices. Ask if you've opted in for complete glass coverage. If you use your insurance company's online portal, you may be able to skip scheduling with your agent directly.
We recommend understanding what type of coverage you have before filing, so you don't miss out on an opportunity to save money.
Step 2: Schedule an Appointment
Through your insurance company, you'll have the opportunity to learn which businesses they recommend — these are usually highly certified professionals with extensive experience. However, you're not required to accept the referral. In Arizona, you choose your shop.
Step 3: Inspect the Vehicle with the Installer
It is customary for the installer to show you their work and offer care instructions for your new windshield. Take this time to inspect:
- Glass should be in line with the body — check for proper centering
- Uniform spacing between the glass and car body
- Molding should not have any bumps or gaps
- While driving, you should not hear any "whistling" or air leak sounds
If you observe anything questionable, call the installer so they can correct the issue.
Windshield Replacement Without Insurance
Step 1: Do Your Research
If you're choosing a business on your own, it is critical for your safety and the safety of others on the road that you choose a technician who will perform the correct procedures for your specific vehicle.
Check AAA's database for certified technicians through the National Institute for Automotive Service Excellence (ASE) in the Phoenix metro area and Tucson.
Step 2: Make an Appointment
Take the time on the phone with the representative. If this is your first windshield repair, ask these questions:
- How experienced are the technicians? Well-versed technicians have proper training in multiple facets of windshield replacement. This should be one of your first questions to an unknown business.
- What is the quality of the windshields? An OEM (Original Equipment Manufacturer) windshield will be most resistant to chips and cracks. Ask if the safest possible windshield is available for your vehicle.
Step 3: Inspect the Vehicle with the Installer
Just like with insurance-covered replacements, take the time to inspect the work:
- Glass is in line with the body and properly centered
- Uniform spacing between the glass and car body
- Molding has no bumps or gaps
- No "whistling" or air leak sounds while driving
Windshields in Arizona are not only integral to your safety — they're the windows we look through when exploring our incredibly beautiful state. Keeping your windshield clear of cracks and chips keeps your eyes focused on the road ahead, avoids fines, and removes the inconvenience of needing a surprise repair.
Bonus resources:
- The Slow Mo Guys — see how extreme temperature affects glass
- Windshield maintenance for hot temperatures — useful for Arizona drivers